ORDERING AND POLICY INFORMATION
*Please be sure to read these before placing your order*
All items, unless otherwise noted, are assumed to be pre-owned and made of non-precious metals, materials, pearls and/or stones (i.e. faux, simulated or synthetic).
Merchandise is shipped from Canada. All prices quoted are in U.S. funds.
Minimum Site Order $15 please
I RESERVE THE RIGHT TO REFUSE ORDERS FROM ANY IP ADDRESS I DEEM TO BE SUSPICIOUS.
Because there are so many variables in the cost of cross border shipping, customers are offered a variety of options, including affordable private insurance on all shipments! For current postal rates & options click here
Please Note: a 69c stamp is required on letters/envelopes from the U.S. to Canada. However, this rate may change without notice, so please consult with your local Post Office before mailing.
We make every attempt to confirm your order within 24 hours and will give you the total due at that time.
Prices quoted are in U.S. Funds. I accept payment by PayPal (preferred), Personal or Business Check (with a 14 day waiting period for the check to clear), and INTERNATIONAL Money Order.
Checks & Money Order Payments
Payment is expected no later than 10 business days after you receive our confirmation. Your items will be placed on hold until then. Your order will be packed with care and shipped within 14 days of receipt of payment. If payment is not received within 10 days the item will be returned to current inventory.
NSF CHECKS: $30 service charge applies.
Please note: Canadian Banks will no longer accept US Money orders which state "negotiable only in the USA", so please do not send Postal or other money orders with this restriction.
Lay-Away
Layaway is available by special request on orders of $75 or more. I try to be flexible and will work with you to arrange a payment schedule you can live with. As a general guideline, I ask for a deposit of 1/3 of your order total within 10 business days. The second 1/3 is due within thirty days after the down payment, and the final 1/3 is due within sixty days. Please mark your calendar in advance of the due dates and make the payments on schedule. You can also send post dated checks to be processed on due dates.
If you Default on Layaway Payments, I will refund 50% of the amount paid, and the merchandise will go back into my inventory.
*YOUR SATISFACTION IS GUARANTEED!*
My items are guaranteed to be as represented, but please remember that these are not new items -- they have been loved and enjoyed by many people before you. As a general rule, I will not clean or polish any of these items as some buyers prefer the vintage patina. I will leave the cleaning to you, the buyer. Bearing that in mind, if you are ever unsatisfied with the condition of any item(s) you order, a refund will be issued to you immediately upon receipt of the returned item(s)* in the same condition in which they were sold. You will be responsible for return shipping /insurance costs.
*Does not apply on "ALL SALES FINAL" items.
A 10% Restocking Fee may apply to returned items.
~ GUIDELINES FOR RETURNS ~
1.) You must notify me of your intent to return within 3 days of receiving merchandise.
2.) Merchandise must be shipped back the same way it was sent to you -- preferably in the original packaging. TO AVOID DELAYS & FEES AT THE BORDER, BE SURE TO MARK "CANADIAN GOODS FOR RETURN" ON THE CUSTOMS FORM and include a copy of your Center Stage Jewels Statement.
3.) Do not send by UPS, Fedex etc -- they usually charge a customs brokerage fee of about $30!
4.) Merchandise MUST be received by me no later than 14 days after you notify me of your intent to return.
5.) DO NOT return items damaged in shipping by the Post Office! Contact me and we will file with the appropriate postal agency for reimbursement.
Thank you for your consideration of the above policies and guidelines. These are written to protect both myself and you, the buyer.
~Kathy, Owner~
Center Stage Jewels | 